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LC Hotline: 2-4531

From offsite: (925) 422-4531

Hours

Monday–Friday
8am–12pm, 1–4:45pm
B453 R1103 | Q-clearance area

Should I call LC Hotline or 4-HELP?

[X]
Where to Get Help
If you need help with ... 4-HELP
(4-4357) LC Hotline
(2-4531)
Desktop (Mac/PC/Linux) operating systems X
Desktop site-licensed software (e.g., Microsoft Office) X
E-mail server, listserv e-mail list X
Entrust (classified) X
Entrust (unclassified) requests, general information X
iSRD (Desktops) X
LC HPC systems
(accounts, access, running jobs, etc.) X
Laptops on foreign travel (LOFT) X
Mailing lists (subscribe/unsubscribe) X
Mailing lists for LC machine status (subscribe/unsubscribe) X
Mathematica, MATLAB X
OpenLabNet network or printer X
OTP (related to accessing an LC system) X
OTP (general use); forgotten PIN X
PIN (for OTP); change or reset X
PIN, classified (for OTP) X
OUN/PAC; change, forgotten, test X
SSH (to LC machine) X
VPN (to LC machine) X
VPN (general use) X
X-windows (display from an LC machine) X

Archival Storage Hardware

LC has archival storage systems for moving files between LC file systems and HPSS archival storage on all three networks:

CZ: OSLIC
RZ: RZSLIC
SCF: CSLIC

Each user has a storage account with passwordless access from LC systems. The current storage quotas can be found in: http://lc.llnl.gov/computing/techbulletins/bulletin511.pdf.