LC Hotline: 2-4531

From offsite: (925) 422-4531

 

Hours

Monday–Friday
8am–12pm, 1–4:45pm
B453 R1103 | Q-clearance area

 

Should I call x 4-HELP or LC Hotline?

I need help with...

 

LivIT Service Desk

(4-4357)


Press the following number:

LC Hotline
(2-4531)

Desktop (Mac/PC/Linux) operating systems 1  
Desktop site-licensed software (e.g., Microsoft Office) 1  
Entrust (classified) 3  
Entrust (unclassified) requests, general information 1  
Institutional Atlassian (myconfluence.llnl.gov, mybitbucket.llnl.gov, myjira.llnl.gov) 1  
iSRD (Desktops) 3  
LC Atlassian, LC Web (lc.llnl.gov, rzlc.llnl.gov)   X
LC high-performance computing systems
(accounts, access, running jobs, etc.)
  X
Laptops on foreign travel (LOFT) 1  
Mailing lists (subscribe or unsubscribe); listserv list managment (general) 1  
Mailing lists for LC machine status (subscribe or unsubscribe)   X
Mathematica, MATLAB   X
OpenLabNet network or printer 1  
OTP (related to accessing an LC machine)   X
OTP (general use); forgotten PIN 1  
OUN, AD, PAC; change, forgotten, test 1  
PIN (for OTP); change or reset 1  
PIN, classified (for OTP) 3  
SSH (related to accessing an LC machine)   X
VNC to LC systems   X
VPN (general use) 1  
X-windows (related to display from an LC machine)   X